FAQs

What types of products do you offer?

We offer a selection of high-performance accelerators specifically designed for Xiaomi scooters, as well as practical accessories such as cable ties. These products are designed to improve the driving experience and ensure optimal organization for urban mobility users.

How do I place an order?

To place an order, simply browse our site, select the products you want, and then add them to your cart. Once you have completed your purchases, you can proceed to payment by following the on-screen instructions.

What payment methods do you accept?

We accept multiple payment methods including credit cards, debit cards and other secure online payment options. All transactions are processed securely to protect your personal information.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, the item must be in the same condition that it was received, unworn or unused, with tags, and in its original packaging. For full details, please see our return policy.

How can I track my order?

After placing your order, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your order on our website or on the carrier's website.

What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please contact us immediately at the email address provided. We will evaluate the problem and take necessary steps to resolve it.

Do you offer exchanges?

We do not offer direct exchanges. The fastest way to get a new item is to return the item you have and, once the return is accepted, place a new order.

Do you ship internationally?

We offer delivery options to multiple countries. Delivery costs and times may vary depending on your location. Please see our delivery section for more information.